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Privacy Policy

Last updated: 1 April 2026

AJC Fire Stopping Ltd (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.

This privacy policy explains how we collect, use and protect personal data when you visit our website at https://ajcfs.co.uk/ (the “Website”) or contact us about our fire door audit, maintenance, repair and installation services.

1. Who we are

For the purposes of UK data protection law, AJC Fire Stopping Ltd is the data controller for personal data collected through the Website and in connection with our services.

Company name: AJC Fire Stopping Ltd
Website: https://ajcfs.co.uk/
Email: info@ajcfs.co.uk
Telephone: 01252 845467

2. Personal data we collect

We may collect and process the following categories of personal data:

Identity and contact data: such as your name, company name, job title, email address, phone number and postal address.
Enquiry data: information you provide when you contact us, request a quote, or submit details through our Website forms.
Project data: site addresses, building details, fire door information, service requirements and any documents or notes you send to us.
Transaction and billing data: invoices, payment-related records and contract administration details.
Technical data: IP address, browser type, device information, operating system and similar technical identifiers.
Usage data: information about how you use our Website, including pages visited and interactions with the site.

3. How we collect your data

We collect personal data in the following ways:

Directly from you when you contact us by email, phone or through the Website.
When you request a quotation or ask us to provide services.
Automatically through cookies and similar technologies when you browse the Website.
From third parties where relevant to a project, such as contractors, property managers, clients or publicly available sources.

4. How we use your personal data

We use your personal data to:

Respond to your enquiries and provide quotations.
Deliver our fire door audit, maintenance, repair and installation services.
Manage bookings, site visits, reports, certificates and related records.
Communicate with you about projects, appointments and customer service matters.
Maintain internal business records and accounts.
Improve, monitor and secure our Website.
Comply with legal, regulatory, insurance and health and safety obligations.
Send relevant service updates or business communications where permitted by law.

5. Legal bases for processing

Under UK GDPR, we rely on one or more of the following legal bases:

Contract: where processing is necessary to take steps at your request or perform a contract with you.
Legitimate interests: where processing is necessary for our business operations, customer communications, service improvement or website security, provided your rights do not override those interests.
Legal obligation: where we need to comply with legal or regulatory requirements.
Consent: where required, for example for certain cookies or specific marketing activities.

6. Who we share your data with

We may share personal data with trusted third parties where necessary, including:

Website hosting, IT support and software providers.
Professional advisers such as accountants, insurers and solicitors.
Subcontractors, consultants or service partners involved in delivering a project.
Regulators, law enforcement bodies or other authorities where disclosure is required by law.

We do not sell your personal data.

7. International transfers

Where any of our service providers process personal data outside the United Kingdom, we will take reasonable steps to ensure appropriate safeguards are in place, such as approved contractual protections, where required by law.

8. Data retention

We keep personal data only for as long as reasonably necessary for the purposes described in this policy, including to meet legal, accounting, insurance and regulatory requirements.

Retention periods may vary depending on the type of information and the nature of the project or enquiry.

9. Cookies

Our Website may use cookies and similar technologies to support site functionality, understand website traffic and improve user experience.

You can control cookies through your browser settings. If you use a cookie banner or consent tool on the Website, users should be able to manage their preferences there as well.

10. Data security

We take appropriate technical and organisational measures to help protect personal data against unauthorised access, loss, misuse, disclosure or alteration.

However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.

11. Your rights

Under UK data protection law, you may have the right to:

Request access to your personal data.
Request correction of inaccurate or incomplete data.
Request erasure of your personal data in certain circumstances.
Request restriction of processing.
Object to processing based on legitimate interests.
Request transfer of certain personal data to you or another provider.
Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details below.

12. Complaints

If you are unhappy with how we handle your personal data, we would appreciate the opportunity to address your concerns first.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK via https://ico.org.uk.

13. Third-party links

The Website may contain links to external websites. We are not responsible for the privacy practices of third-party websites, and you should read their privacy policies separately.